Name: Best Online Store For Refurbished Phone, Laptop, Server, Graphic Card
Brand: Saudewala
Rating: 5 (9065 reviews)

84%

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(29)

518

Receive a broken laptop

I am extremely disappointed with the condition of the laptop I received.

Saudewala has described the issue as a “minor dent,” but the attached photographs clearly show that this is not a minor cosmetic defect. The laptop body is broken and partially detached, exposing internal structural components. In addition, certain body parts appear to be missing or already broken before delivery.

This type of damage cannot reasonably be classified as a minor dent. The extent of the damage suggests a serious structural defect, and the product was clearly not delivered in acceptable condition.

I have already provided clear photographs and a complete unboxing video showing that the laptop arrived in this state. The evidence demonstrates that the damage was present upon receipt and was not caused by me after delivery.

I request Saudewala to stop treating this issue as a minor cosmetic concern and provide an appropriate resolution, such as a replacement, full repair, or refund. As a customer, I expected a functional and properly assembled laptop, not one with broken and detached body panels.

I hope this matter is resolved promptly and professionally.

REFURBISHED REMEMBER SAUDEWALA.

PRODUCT IS GOOD AND RUNNING FINE. NEED TO MORE FOCUS ON TRANSPARANCY AND BACKEND SUPPORT. GOOD LUCK

Good laptop but the charger was missing.. Thank you saudewala

Apple MacBook Pro A1990 core i7 15.6 inch Retina Display Touch Bar, Four Thunderbolt 3 ports (Refurbished)

Purchased HP t620

Ordered from Punjab. Almost as new. No visible scratches. Supportive team members. Thanks Saudewala team.

They really value their customers – Excellent experience.

Bought an HP T620 Thin Client from Saudewala. The unit arrived, but unfortunately, the adapter had an issue initially. I was a bit worried, but the team at Saudewala was really helpful. They responded quickly and made sure I got a working, genuine 19.5V adapter as a replacement.
The device is running smooth now, and I'm quite happy with how they handled the problem. It’s hard to find sellers who actually care after the sale is done. Would definitely recommend them if you’re looking for reliable service.

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