Availability: COD option is available only for products under 30000 in value and slective locations.
Discounts: No discounts on COD products are available. The company will strictly not entertain any discount requests for COD.
Advance shipping charges: The customer is required to pay 5% advance payment of total order value as shipping charges on the payment gateway. This ensures smoother processing and helps cover delivery cost.
Payment: For 5% shipping charges, the company accepts online payment methods. For the remaining COD amount ,The customer is required to pay the remaining amount to the delivery executive upon receiving the product.
Order confirmation: The customer's order will be confirmed only after successful verification of the shipping address and availability of the product.
Reserved Charges: An amount of 5% order value is reserved as COD charges and the company is liable to claim the same against the customer who violate the terms of services which are refusal to accept the package at the time of delivery or failure to make the full payment against the pending amount.
Delivery time: Delivery time may vary based on the customer's location and availability of the product. Please contact us on support@saudewala.in for the clarification
Return policy: If the customer is not satisfied with the product, it can be returned within a specified time frame of 7 Days. The pickup will be issued by Saudewala.
Return policy: If the customer is not satisfied with the product, it can be returned within a specified time frame of 7 Days. The pickup will be issued by Saudewala.
Acceptance of terms: By choosing the COD option, the customer agrees to abide by the above terms and conditions.
Can a customer refuse to pay and receive for a COD order?
Yes, but the only valid reason to refuse to receive and pay for a COD order is for wrong products or damaged product/s delivered (i.e. orders delivered are not what was actually ordered). In this case, kindly inform the delivery executive of the reason for refusing to receive and pay so that the order can be returned to us quickly for immediate remedying.
Any other reason for refusing a COD order (including false allegations of the wrong Product/s delivered) will constitute a serious violation of the terms of use of our COD service. A simple change of mind will not be honored, We reserve the right to refuse further services to customers who violate the terms of use of any of our services.
Changes in terms: The company reserves the right to change these terms and conditions at any time without prior notice.
Dispute resolution: Any disputes arising from the COD transactions will be resolved in accordance with the applicable laws.
